FAQs

FREQUENTLY ASKED QUESTIONS

Please find answers to frequently asked questions.

If you can’t find answer to your question, please feel free to contact us .

  • Advance reservations are required from 15:00 to 18:00.Please let us know your time when making your reservation.

  • The staff will give it to you when you check in.

  • Shampoo, conditioner, body soap, and towels are available. Out of environmental concerns, we do not provide disposable toothbrushes, combs, cotton pads, and bathrobes.

  • Please prepare the following three items: ingredients, fire starter, and charcoal. We will provide the BBQ grill and cooking utensils.

  • This will occur from 2 days before your stay. Please see below.

    2 days before: 30% of the accommodation fee, 1 day before: 50% of the accommodation fee, On the day & No Show: 100% of the accommodation fee.